Handover Services
A safe, neutral handover point for children moving between parents, reducing direct contact between separated adults and minimising conflict at transition points.
For Parents
Separation is difficult, and arranging contact with your children can feel daunting. We are here to make it work — practically and safely — whatever your family now looks like.
How we can help
We offer a range of services to suit your circumstances:
View all options on our Services page.
Supported Contact
Contact sessions where a worker is present on-site to offer reassurance and assistance, without active monitoring or intervention in the session itself.
Supervised Contact
Fully supervised sessions where a trained worker observes and documents all contact between a child and a parent, used where safeguarding considerations require closer oversight.
Letterbox Service
A managed indirect contact service enabling the exchange of letters, cards, or photographs between a child and a non-resident parent or family member, with all correspondence reviewed before forwarding.
No waiting list, ever
While many providers leave families waiting six to nine months, we put a service in place within seven days, provided both parties engage. Contact is our sole focus, and we hold NACCC enhanced accreditation, the standard required to operate.
Getting started
A referral is usually made by a solicitor, mediator or local authority, or you can approach us directly. Once both parties engage, we arrange a suitable centre from our network across southern England and confirm your service time.
Find your nearest centre on our Locations page, and read current feedback from families we have supported on our Reviews page.
