Handover Services
A safe, neutral handover point for children moving between parents, reducing direct contact between separated adults and minimising conflict at transition points.
Safe, professional child contact, in place within seven days
When families separate, children shouldn't wait months to see a parent. We provide accredited, child-focused supervised contact services for parents across southern England — with no waiting list, ever.
No waiting list
Service in place within 7 days
Exclusive focus
On contact services only
NACCC
Enhanced accreditation
10 Centres & 2 New Outreach Centres
Across southern England
For Parents
How it works for separated parents and solicitors
We offer a professional, accredited contact service for parents making arrangements to maintain their child's relationship with the other parent. Every referral is handled with clarity and structure, so the right arrangements are in place without delay.
- Submit a referral by a solicitor, social worker, local authority, or self-referral
- Initial assessment completed and service confirmed within seven days
- Contact sessions arranged at a suitable venue with trained, qualified supervisors
- Regular reviews to ensure the arrangement continues to meet the child's needs
For Professionals
Referrals from social workers and local authorities
Chances Gives Choices is an accredited contact service accepting referrals from solicitors, barristers, mediators, social workers, and local authorities.
- Dedicated referral route A single point of contact for legal and statutory professionals. Written records kept of every session, available to referrers and the court on request.
- NACCC Enhanced Accreditation independently assessed to the highest standard set by the National Association of Child Contact Centres.
- Coverage across Southern England services available across the region, with no waiting list and arrangements in place within seven days of referral.
- Exclusively focused on contact services no competing priorities; every referral is handled by a team with specialist expertise in supported and supervised contact.
No waiting list
Most supervised contact centres carry a six-to-nine-month wait. We put services in place within seven days, provided both parties engage. Contact services are our sole focus — not a sideline — so families are never left waiting to move forward.
Our services
Our services include:
Supported Contact
Contact sessions where a worker is present on-site to offer reassurance and assistance, without active monitoring or intervention in the session itself.
Supervised Contact
Fully supervised sessions where a trained worker observes and documents all contact between a child and a parent, used where safeguarding considerations require closer oversight.
Letterbox Service
A managed indirect contact service enabling the exchange of letters, cards, or photographs between a child and a non-resident parent or family member, with all correspondence reviewed before forwarding.
Public Law Supervised Contact
Supervised contact delivered within care proceedings, meeting the requirements of local authorities and the court for rigorous, evidenced observation and reporting.
Separated Parents Information Programme
A structured programme helping separated parents understand the impact of conflict on their children and make more effective co-parenting arrangements.
Community Contact Sessions
Contact sessions delivered in everyday community settings, supporting families in building confidence and routine in a more natural environment.
Venue Full Day Sessions
Extended contact sessions held at our dedicated venue, providing a consistent and appropriate setting for longer periods of contact.
Assessment Day Sessions
Structured observation days designed to provide professionals and the court with a detailed, evidenced picture of the parent-child relationship.
Not sure which service you need?
Answer a few short questions and we will be able to help you.
From enquiry to service in place within 7 days
Unlike other providers, we don't have large waiting lists, and our process is designed to help you get access as soon as possible
01
Enquiry or Referral
Contact us directly or submit a referral from a solicitor, social worker, or local authority. We respond promptly and can begin the process immediately.
02
Assessment and Setup
We carry out the necessary assessments and put the arrangements in place.
03
Service
Most supervised contact centres carry a six-to-nine-month wait. Provided both parties engage, we have services in place within seven days. Families are never left waiting to move forward.
Accredited and established
NACCC enhanced accreditation — the recognised standard for professionally supported contact services, held in full. Over 12 years of experience across 10 centres & 2 new outreach centres, working with local authorities, solicitors, and CAFCASS throughout southern England — a track record built entirely within specialist contact provision.
What families say
Our Letterbox Service
Text Required Here
Matilda Macklin Rooms
Unit 1b St Georges Business Centre
St Georges Sq
Portsmouth
PO1 3EY
Registered now as Outreach centre
Luke Would Rooms
Bowerhill Village Hall
Halifax Road, Bowerhill
Melksham
SN12 6SN
Registration is pending and expected next month as an Outreach centre
The Joy Carter Rooms
Unit 4, Oakwood centre
Downley Road
Havant, Hants
PO9 2NP
Change of address
Policies
No waiting list — services are set up quickly, even in January and over holiday periods.