Handover Services
A safe, neutral handover point for children moving between parents, reducing direct contact between separated adults and minimising conflict at transition points.
Howard Buildings
Where to find us
Howard Buildings is our Guildford contact centre, based in Burpham, Guildford. The venue offers a calm, neutral, and accessible setting for families arranging contact across Guildford and the surrounding Surrey area, with convenient road access and nearby parking.
Nicholas Barry Rooms
First Floor Suite, Unit 2 (U2f) Howard Buildings 69-71 Burpham Lane, Burpham Guildford GU4 7NBServices at this location
We provide a range of child contact services from Howard Buildings, tailored to what each family needs:
Not sure which service fits your circumstances? Contact our head office and we will guide you through the options.
Supported Contact
Contact sessions where a worker is present on-site to offer reassurance and assistance, without active monitoring or intervention in the session itself.
Supervised Contact
Fully supervised sessions where a trained worker observes and documents all contact between a child and a parent, used where safeguarding considerations require closer oversight.
Public Law Supervised Contact
Supervised contact delivered within care proceedings, meeting the requirements of local authorities and the court for rigorous, evidenced observation and reporting.
Letterbox Service
A managed indirect contact service enabling the exchange of letters, cards, or photographs between a child and a non-resident parent or family member, with all correspondence reviewed before forwarding.
About Chances Gives Choices
Contact services are our sole focus, not a sideline. We hold NACCC enhanced accreditation and operate across a network of centres throughout southern England.
Crucially, we have no waiting list. As long as both parties engage, we can have a service in place within seven days — where many providers ask families to wait six to nine months.
We are realistic about family breakdown. Our work is about maintaining a child's relationship with a parent and making practical arrangements work for the family as it now is.