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NACCC Enhanced Accreditation

No waiting list - service within 7 days

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Young child in yellow jumper playing with colorful building blocks on carpet.

Havant

Where we are

Our Havant contact centre operates from the Joy Carter Rooms at Oakwood Centre in Havant. It gives separated families a neutral, professional setting to maintain a child's relationship with a parent following separation, divorce, or local authority involvement. The centre is based in Havant, with straightforward road access and on-site parking. The location is convenient for families and referrers across Hampshire and neighbouring counties.

The Joy Carter Rooms

Unit 4, Oakwood centre Downley Road Havant PO9 2NP

Services at this centre

We offer a full range of child contact services from Havant, including:

If you are unsure which service is right for your circumstances, we will guide you through the options and the referral stages.

Handover Services

A safe, neutral handover point for children moving between parents, reducing direct contact between separated adults and minimising conflict at transition points.

Supported Contact

Contact sessions where a worker is present on-site to offer reassurance and assistance, without active monitoring or intervention in the session itself.

Supervised Contact

Fully supervised sessions where a trained worker observes and documents all contact between a child and a parent, used where safeguarding considerations require closer oversight.

Public Law Supervised Contact

Supervised contact delivered within care proceedings, meeting the requirements of local authorities and the court for rigorous, evidenced observation and reporting.

Letterbox Service

A managed indirect contact service enabling the exchange of letters, cards, or photographs between a child and a non-resident parent or family member, with all correspondence reviewed before forwarding.

About Chances Give Choices

Contact services are our sole focus — not a sideline. With over 12 years' experience and a network of centres across southern England, we hold NACCC enhanced accreditation, the standard required to operate.

We are proud of our no waiting list commitment. Where both parties engage, we put services in place within seven days — not the six-to-nine-month waits common elsewhere. Our work is practical and child-focused, helping families make arrangements that work for whatever the family now looks like.