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NACCC Enhanced Accreditation

No waiting list - service within 7 days

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East Woodhay Village Hall - Newbury

Where we are

Our Newbury contact centre operates from East Woodhay Village Hall, providing a calm, neutral setting for children to maintain relationships with their parents following separation, divorce, or local authority involvement. East Woodhay Village Hall sits just outside Newbury, offering a private, accessible venue with parking on site. Its location makes it a convenient choice for families across West Berkshire and North Hampshire.

Rhiannon Margaret Rooms

East Woodhay Village Hall Newbury RG20 0AR

Services at this centre

We deliver a full range of contact services from this venue, including:

If you are unsure which service is right for your circumstances, we will guide you through the options during your referral.

Handover Services

A safe, neutral handover point for children moving between parents, reducing direct contact between separated adults and minimising conflict at transition points.

Supported Contact

Contact sessions where a worker is present on-site to offer reassurance and assistance, without active monitoring or intervention in the session itself.

Supervised Contact

Fully supervised sessions where a trained worker observes and documents all contact between a child and a parent, used where safeguarding considerations require closer oversight.

Public Law Supervised Contact

Supervised contact delivered within care proceedings, meeting the requirements of local authorities and the court for rigorous, evidenced observation and reporting.

Letterbox Service

A managed indirect contact service enabling the exchange of letters, cards, or photographs between a child and a non-resident parent or family member, with all correspondence reviewed before forwarding.

Why families and referrers choose us

We focus solely on child contact services and hold NACCC enhanced accreditation. For over 12 years we have supported separated families across southern England.

Unlike providers with six-to-nine-month waiting lists, we have no waiting list. Provided both parties engage, we can put a service in place within seven days.

We work closely with solicitors, mediators, social workers, and local authorities to make practical arrangements that work for the family as it is now — always centred on the child.

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