Services

We manage the exchange of a child between parents at the start and end of contact, removing the need for direct contact between separated parties and reducing conflict at handover.

Contact takes place in a neutral, welcoming venue with staff on hand. Suitable where no significant concerns exist and families simply need a safe, informal setting.

One-to-one supervision throughout contact, with a member of staff present at all times. Detailed observations are recorded where required. Suitable where a higher level of oversight is needed.

Supervised contact for families involved in local authority proceedings, including where children have been removed. We work closely with social workers and record observations to support proceedings.

Practical guidance for parents on how contact works, what to expect, and how to make arrangements work for the family as it now is.

Group contact sessions held within a community setting, offering a relaxed environment for families who benefit from a shared space.

Extended contact across a full day at one of our venues, giving families more time together where appropriate.

Structured sessions designed to observe and assess contact, producing clear records to inform decisions and support professional referrers.

Facilitated indirect communication, such as message and letter exchange, where direct contact isn't currently possible but a relationship can still be maintained.