Handover Services
A safe, neutral handover point for children moving between parents, reducing direct contact between separated adults and minimising conflict at transition points.
Claire Lizbeth House
Where we are
Claire Lizbeth House is our head office and flagship centre, based in Romsey, Hampshire. Centrally located and easily reached from across the county, it offers a calm, professional environment for families arranging contact after separation, divorce, or local authority removal.
Claire Lizbeth House
Lone Barn Studio Stanbridge Ln Romsey SO51 0HEServices at this centre
Our full range of contact services is available here, delivered by trained, accredited staff:
Each service is arranged around what your family now looks like, with the child's relationship with their parent at the centre.
Supported Contact
Contact sessions where a worker is present on-site to offer reassurance and assistance, without active monitoring or intervention in the session itself.
Supervised Contact
Fully supervised sessions where a trained worker observes and documents all contact between a child and a parent, used where safeguarding considerations require closer oversight.
Public Law Supervised Contact
Supervised contact delivered within care proceedings, meeting the requirements of local authorities and the court for rigorous, evidenced observation and reporting.
Letterbox Service
A managed indirect contact service enabling the exchange of letters, cards, or photographs between a child and a non-resident parent or family member, with all correspondence reviewed before forwarding.
Why families and referrers choose us
We are specialists — contact services are our sole focus, not a sideline. For over 12 years we have supported separated families and worked alongside solicitors, mediators, social workers, and local authorities across southern England.
- No waiting list, ever. Services in place within seven days, provided both parties engage.
- NACCC enhanced accreditation — the mandatory standard for contact centres.
- Multi-county reach across around ten centres in southern England.