Handover Services
A safe, neutral handover point for children moving between parents, reducing direct contact between separated adults and minimising conflict at transition points.
Richard Alan House
Where we are
Richard Alan House is our Salisbury contact centre, serving separated families across Wiltshire and the surrounding area. The venue is easy to reach, with parking nearby and accessible facilities, providing a calm, neutral setting for contact to take place.
Richard Alan House
Old Rd Alderbury Salisbury SP5 3ARServices at this location
We deliver a full range of child contact services from Richard Alan House, tailored to what each family needs:
Not sure which service fits your situation? Get in touch and we will talk you through the options.
Supported Contact
Contact sessions where a worker is present on-site to offer reassurance and assistance, without active monitoring or intervention in the session itself.
Supervised Contact
Fully supervised sessions where a trained worker observes and documents all contact between a child and a parent, used where safeguarding considerations require closer oversight.
Public Law Supervised Contact
Supervised contact delivered within care proceedings, meeting the requirements of local authorities and the court for rigorous, evidenced observation and reporting.
Letterbox Service
A managed indirect contact service enabling the exchange of letters, cards, or photographs between a child and a non-resident parent or family member, with all correspondence reviewed before forwarding.
Why families and referrers choose us
Contact services are our sole focus — not a sideline. We hold NACCC enhanced accreditation, the standard required to operate, and we work with local authorities and legal professionals across southern England.
Most importantly, we operate no waiting list. Where both parties engage, we can have a service in place within seven days, rather than the six to nine months families often face elsewhere.
We focus on making arrangements work for your family as it is now — helping children maintain a relationship with a parent, and helping everyone move forward.
