Policies
As a NACCC enhanced accredited provider, we hold ourselves to clear, robust standards across every contact service we deliver. Our policies set out exactly how we protect the children and families we work with, and how we handle the information entrusted to us. We encourage all parents and professional referrers to read the following before making a referral:
Child Protection Policy
The safety and welfare of every child is our first priority. Our Child Protection Policy explains the safeguards we have in place and the steps we take at every stage of a contact service.
Confidentiality Policy
We treat all information about the families we support with care and discretion. Our Confidentiality Policy sets out how we manage, store, and share information.
Other Policies
Further policies covering our wider practice are also available.
View our other policies
If you have any questions about our policies or would like to discuss a referral, please get in touch with our head office.